Last updated: 21 August 2026
These terms apply when you browse yoclez.co.uk, create an account, contact Yoclez Store, or purchase products through the website.
Access and accounts
You must provide accurate, current information and keep account credentials secure. You are responsible for activity carried out through your account. The website may only be used for lawful purposes.
Products and orders
We work to present product descriptions, images, prices, and availability accurately, but screen colours and product details can vary. Placing an order is an offer to purchase; an order is accepted after payment is processed and acceptance is confirmed. We may reject, review, or cancel an order where information is inaccurate, stock is unavailable, or fraud is suspected.
Prices, payment, and delivery
The price shown at checkout applies to the order, together with any displayed tax and shipping charges. Delivery dates are estimates and can be affected by carriers, customs, holidays, and events outside reasonable control. See the Payment and Shipping policies for details.
Returns and warranty
Returns, exchanges, refunds, and warranty support are governed by the policies published on this website. Prior written approval is required before sending a return or arranging reimbursable repair work.
Intellectual property
The Yoclez name, logo, website design, original text, images, video, and other materials are protected by applicable intellectual-property laws. Personal, non-commercial viewing is permitted; reproduction, republication, or commercial use requires permission from the relevant rights holder.
Third-party services and links
The website may use or link to services operated by payment, delivery, analytics, app-store, or other providers. Those services have their own terms and policies, and Yoclez is not responsible for third-party content outside its control.
Prohibited use
You must not misuse the site, attempt unauthorised access, transmit malicious code, infringe rights, impersonate others, submit unlawful or misleading material, interfere with security, or use the service in a way that harms other users or the business.
Accuracy, availability, and liability
We may correct errors, update information, or discontinue products and site features. Nothing in these terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, Yoclez is not responsible for indirect or consequential loss arising from use of the website or third-party services.
Privacy, changes, and contact
Personal information is handled under the Privacy Policy. We may update these terms by publishing a revised date on this page. Questions can be sent to cs@yoclez.co.uk.